Your Questions, Answered

  • We offer a range of general medical services and assessments. Please refer to our services page.

  • Getting started is simple. Reach out through our email or phone contact. Please refer to our Booking page.

  • Mai Medical specialists is a family-centred general practice focused on personalised, relationship-based care. We take time to listen, understand your individual needs, and provide care that is tailored rather than rushed.

    We welcome both new and existing patients and look forward to caring for you and your family

  • You can call our friendly reception to book an appointment. Phone (03) 9970 7740. Online booking services are available. Please email : reception@maimedicalspecialists.com.au

    We also welcome Walk-ins from 9am to 2pm.

  • Mai Medical Specialists is a mixed billing practice. Bulk billings is available for eligible patients, including children, pensioners and seniors at the discretion of the treating doctor.

    We also provide consultations related to WorkCover claims. Please call for further details.

    Payment is required on the day of your appointment.

  • There are plenty of parking available at the back of the building and surrounding metered street parking. These are paid via coins in meters or via apps like EasyPark. Please check signs carefully to avoid fines.

    Please refer to our Location page.

  • Please refer to our Pirvary Policy

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Privacy Policy

Mai Medical Specialists is committed to protecting the privacy and confidentiality of your personal and health information. We handle information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

What we collect

  • Personal details (name, date of birth, address, contact details)
  • Medicare/concession and billing/payment information
  • Health information (medical history, clinical notes, test results, referrals and correspondence)
  • Information required for practice administration (appointments, recalls and reminders)